If your dot isn’t moving before an event start, fear not because this is quite normal. Some events choose to enable “pre-race dots”, which means that your location will update, but most do not. With busy start lines making maps crowded, this is not how we recommend verifying that your tracker is working.

Instead, you can verify that your tracker is working correctly via the Details menu. Our maps begin checking for tracking data 7 days before for FMC devices and 14 days before for third-party devices. During this period, “Ready to Start” will turn green if your device has recently sent data.

In the 48 hours before the scheduled start time, the map then begins pulling in the last ping transmitted by the device. The time of the last ping and the device’s battery level will be displayed beneath your name in the Details menu. If you have just turned on your tracker, wait a few minutes before checking.